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Reset with the control buttonOr reset from the web interfaceFind the camera on the networkCreate the administrator accountAssign a new IP addressTroubleshootingSourcesFAQsA factory reset sets every setting back to default, including the IP address. (S2) Use it when the password or the IP address is unknown, then find the camera, create the administrator account and give it a new address.
Reset with the control button
Flag- Disconnect power from the camera. (S2)
- Press and hold the control button while you reconnect power. The button location is in the product overview of your model's user manual. (S2)
- Keep holding for 15 to 30 seconds until the status LED flashes amber. That is the hold time for the AXIS P3265-LVE. (S2)
- Release the button. The reset is done when the status LED turns green. (S2)
Or reset from the web interface
FlagIf you can still log in, go to Maintenance > Factory default and click Default. (S2)
Find the camera on the network
FlagAxis cameras take a DHCP address. If no DHCP server answers, the address depends on the AXIS OS version. (S1)
| AXIS OS | Address with no DHCP |
|---|---|
| 11.11 and earlier | 192.168.0.90/24 (S1) |
| 12.0 and later | Link-local, from 169.254.0.0/16 (S1) |
Use AXIS IP Utility or AXIS Device Manager on a Windows computer. The computer has to be on the same network segment (physical subnet) as the camera. (S1, S3)
Create the administrator account
FlagThe device has no default account. On the first visit to its web interface you create one. (S2)
- Open the camera's IP address in a browser, or double-click it in AXIS IP Utility. (S1)
- Enter a username and a password, then re-enter the password. (S2)
- Accept the license agreement and click Add account. (S2)
Assign a new IP address
Flag- Start AXIS IP Utility. Devices on the network show up in the list. (S1)
- Right-click the camera and select Assign new IP address to selected device. (S1)
- Enter an available IP address and click Assign. (S1)
- Double-click the camera in the list to open it at the new address. (S1)
- Serial number and MAC noted from the label
- Computer on the same subnet as the camera
- Status LED flashed amber, then turned green
- Administrator account created and saved with the job
- New IP address assigned and the camera answers
Troubleshooting
FlagSources
- S1Axis: How to assign an IP address and access your deviceApril 2026 · help.axis.com · pulled Oct 25, 2026
- S2AXIS P3265-LVE Dome Camera user manualJuly 2026 · help.axis.com · pulled Oct 25, 2026
- S3AXIS IP Utilitywww.axis.com · pulled Oct 25, 2026
FAQs
What is the Axis fallback IP with no DHCP?
AXIS OS 11.11 and earlier use 192.168.0.90/24. AXIS OS 12.0 and later take a link-local address from 169.254.0.0/16. (S1)
How long do you hold the Axis control button?
On the AXIS P3265-LVE, 15 to 30 seconds while reconnecting power, until the status LED flashes amber. Check the hold time in your model's user manual. (S2)
What is the default Axis password?
There is none. The device has no default account, so you create the administrator account on the first login. If that password is lost, reset the device. (S2)
Common questions
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